Contact Us

INFORMATION CENTER

The information center at BTV is staffed by the Lake Champlain Chamber of Commerce.  The Information center serves many needs of the traveler to Burlington International Airport, including Courtesy Paging. They provide information on parking, directions to local areas and events, and ground transportation services. The staff can also provide general information on what is available at Burlington International Airport, such as ATM's, telephones and Wi-Fi.
Hours: 9:00 a.m. – 12:00 a.m.

Courtesy Paging – (802) 863-1889
Information Booth – (802) 863-1889
Email - btvairport@gmail.com

Contact Numbers

Airlines

Allegiant Air (702) 403-1269
Delta  (802) 651-4201
JetBlue  (800) jetBlue (538-2583)
Porter  (802) 864-3020
United   (800) United1 - Ticketing; (800) 335-2247 - Baggage resolution
USAirways (800) 428-4322

Car Rentals Agencies

Advantage (802) 651-8761
Avis  (802) 864-0411
Budget  (802) 863-3030
Enterprise (802) 864-1111
Hertz  (802) 864-7409
National (802) 864-7441

AIRPORT BUSINESS OFFICE

1200 Airport Drive
South Burlington, VT 05403
Hours: 8:00 a.m. – 4:30 p.m.
(802) 863-2874

Note: The operator at this number serves the Burlington Airport business offices only. Please contact the Information Center for general airport information and the airlines for passenger related information.

OTHER AIRPORT SERVICES

Airport ID Badging – (802) 863-2874 x 205
Airport Police – (802) 658-7663
Courtesy Paging – (802) 863-1889
Information Booth – (802) 863-1889

Media Contact, Airport Operations  - (802) 863-2874, ext. 205
National Weather Service – (802) 862-2475
US Customs – (802) 864-5181
South Burlington Police (non-emergency line) – (802) 864-4111
Fletcher Allen Health Care (non-emergency line) – (802) 847-0000

AIRPORT CONTACTS                                                                                       

Gene Richards
Director of Aviation
 
Lynn Zizza
Finance & Administration

Robert McEwing
Director of Planning & Development

Kelly Colling
Director of Operations
 

Heather Kendrew
Director of Maintenance, Engineering
and Environmental Compliance
 
Erin Knapp
Marketing and Advertisting Coordinator
 
Burlington International Airport (BTV) is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended. Additionally, 49 U.S.C. 47123 further prohibits recipients of US Department of Transportation financial assistance from engaging in discrimination based on sex and creed. Title VI complaints must be filed within 180 days from the date of the alleged discrimination.

Chapter VI Complaint Form

Contact/Feedback Form